At Go Cleaners Carpet Cleaning, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your personal data when you visit our website, https://gocleanerscarpetcleaning.com.au/, in accordance with the Privacy Act 1988 (Cth) and other relevant Australian privacy laws.
1. Information We Collect
We may collect the following personal information when you interact with our website:
• Personal details: Name, email address, phone number, and residential address.
• Booking information: Including details related to your carpet cleaning needs.
• Payment details: We may collect payment information through secure third-party providers.
• Website usage data: Such as IP addresses, browser type, and cookies to track your interactions with our site.
2. How We Use Your Information
The information we collect may be used for the following purposes:
• To process bookings and provide carpet cleaning services.
• To communicate with you about your enquiries, bookings, or requests.
• To send promotional materials and service updates if you have opted in to receive them.
• To analyse website usage and improve our services and user experience.
• To comply with legal requirements and obligations.
3. Use of Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us monitor site traffic and understand how users engage with our website.
You may choose to disable cookies through your browser settings, though doing so may limit certain features of our website.
4. Third-Party Disclosure
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with third-party service providers who assist us in delivering our services, such as payment processors and IT support, provided they adhere to strict confidentiality and security measures.
5. Security of Your Information
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure. However, we cannot guarantee the absolute security of data transmitted online.
6. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies when you visit those sites.
7. Your Rights
You have the right to access the personal information we hold about you and to request corrections if necessary. If you wish to update or delete your personal information, please contact us at the details below.
8. Changes to This Privacy Policy
We reserve the right to update this privacy policy periodically. Any updates will be posted on this page with an updated effective date. Please review this policy regularly to stay informed of any changes.
9. Contact Us
If you have any questions or concerns regarding this privacy policy or the handling of your personal information, please contact us.
